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IT sector lacks human skills – it’s a problem

Now, more than ever, technology permeates our lives every day. It’s not just a business productivity tool, it’s how we order up entertainment, shop, ‘do’ life. This has changed forever the way the traditional IT sector – IT vendors and providers – bring solutions to market and is proving more often than not that they don’t have the deep cultural understanding or the necessary human and emotional quotient they need.

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